Rules for using SmartDwell.
Last updated: September 15, 2026.
Overview
These Terms and Conditions govern your use of SmartDwell mobile applications, websites, dashboards, and related estate management services. By using SmartDwell, you agree to use the platform lawfully, responsibly, and in line with your estate community rules.
Accounts and Access
You are responsible for keeping your login details, PIN, biometric access, and device secure. SmartDwell may restrict, suspend, or remove access where an account appears unauthorized, unsafe, fraudulent, or in breach of these terms.
Estate Services
SmartDwell supports estate workflows such as resident verification, visitor passes, notices, maintenance requests, facility bookings, polls, wallet records, bills, and security alerts. Availability of features may depend on your estate, role, permissions, and administrator settings.
User Content
You may submit information such as maintenance descriptions, photos, booking details, visitor details, support messages, and profile updates. You must not submit illegal, misleading, abusive, harmful, or unauthorized content.
Payments and Wallets
Wallet, bill, recharge, withdrawal, and transaction features may be processed through third-party payment providers and estate-controlled workflows. You are responsible for confirming payment details before submitting a transaction.
Notifications and Communications
SmartDwell and authorized estate administrators may send operational notices, security alerts, maintenance updates, payment updates, booking updates, and support messages through available communication channels.
Privacy and Account Deletion
Our Privacy Policy explains how information is collected, used, and protected. You may request account deletion from the account deletion page or delete your account directly in the SmartDwell mobile app from Settings.
Limitation of Service
SmartDwell aims to provide reliable estate management tools, but services may occasionally be unavailable due to maintenance, network issues, third-party service interruptions, or administrator configuration.
Changes to These Terms
We may update these Terms and Conditions from time to time. Continued use of SmartDwell after updates means you accept the revised terms.
Contact
Questions about these terms can be sent to info@smartdwell.org or support@smartdwell.org.